info@premium-zagreb.hr
01 3645 500

Privacy Policy

Last updated: April 20, 2025.

This Privacy Policy describes our policies and procedures about the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created with the help of a generator Privacy Policy.

Interpretation and definitions

Interpretation
Words whose first letter is capitalized have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

Definition
For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.
Affiliated company means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more shares, equity interests, or other securities entitled to vote for the election of directors or other governing body.
Company (referred to in this Agreement as the "Company", "We", "Us" or "Our") refers to Premium doo, Samoborska cesta 203, Zagreb, Croatia.
Cookies are small files that a website places on your computer, mobile device, or any other device, and contain details about your browsing history on that website among many other uses.
State refers to: Croatia
Device refers to any device that can access the service such as a computer, mobile phone or digital tablet.
Personal data is all information relating to an identified or identifiable person.
Service refers to the website.
Service provider is any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals that the Company employs to facilitate the Service, provide the Service on behalf of the Company, provide services related to the Service, or assist the Company in analyzing how the Service is used.
Usage data refer to data that is collected automatically, either generated by the use of the service or from the infrastructure of the service itself (for example, the duration of site visits).
Website refers to Premium doo, available from https://premium-zagreb.hr/You means an individual accessing or using the Service, or the company, or other legal entity on whose behalf that individual is accessing or using the Service, as applicable.

Collection and use of your personal data

Types of data collected

a) Personal data

While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information may include, but is not limited to:

Email address
First and last name
Address, country, province, zip code, city

b) Usage data

Usage Data is collected automatically when you use the Service. Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service through or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, your unique mobile device ID, your mobile device's IP address, your mobile operating system, the type of mobile Internet browser you are using, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service via or through a mobile device.

c) Tracking technology and cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:

  1. Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse cookies, our Service may use cookies.
  2. Web beacons. Certain parts of our service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that allow the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a particular section and checking the integrity of systems and servers).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you log out of the network, while session cookies are deleted as soon as you close your web browser. You can learn more about cookies in the article TermsFeed website.

  • Necessary / essential cookies

Type: Session cookies
Administered by: We
Purpose: These cookies are necessary to provide you with the services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we use these cookies only to provide you with those services.

  • Cookie Policy / Notices Acceptance Cookies

Type: Persistent cookies
Administered by: We
Purpose: These cookies identify whether users have accepted the use of cookies on the website.

  • Functional cookies

Type: Persistent cookies
Administered by: We
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language settings. The purpose of these cookies is to provide you with a more personalized experience and avoid having to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of your personal data

The Company may use personal data for the following purposes:
To provide and maintain our service, including tracking the use of our service.
To manage your account: to manage your registration as a user of the service. The personal information you provide may allow you to access various functionalities of the service that are available to you as a registered user.
For the execution of the contract: the development, compliance and execution of the purchase agreement for the products, items or services you have purchased or any other agreement with us through the Service.
To contact you: To contact you by email, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications of mobile application updates or informational communications related to functionalities, products or contracted services, including security updates, when necessary or reasonable to implement them.
In order to provide you with news, special offers and general information about other products, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
To manage your requests: To attend to and manage your requests to us.
For business transfers: We may use your information to evaluate or carry out a merger, sale, restructuring, reorganization, dissolution or other sale or transfer of part or all of our assets, either as a going concern or as part of a bankruptcy, liquidation or similar proceeding, in which personal data we hold about users of our services is among the transferred assets.
For other purposes: We may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

  1. With service providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
  2. For business transfers: We may share or transfer your personal information in connection with, or during negotiations for, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  3. With related companies: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
  4. With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
  5. With other users: When you share personal information or otherwise communicate in public places with other users, such information can be seen by all users and may be publicly distributed outside.
  6. With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of your personal data

The Company will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information in accordance with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, unless such data is used to enhance security or improve the functionality of our service or where we are legally required to retain such data for a longer period.

Transfer of your personal data

Your data, including personal data, is processed in the Company's operational offices and in all other places where the parties involved in the processing are located. This means that this information may be transferred to computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such data constitutes your consent to that transfer.

The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Delete your personal data.

You have the right to delete or request that we assist you in deleting personal information that we have collected about you. Our Service may give you the ability to delete certain information about you from the Service. You may update, amend or delete your information at any time by logging into your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correction or deletion of any personal information that you have provided to us. However, please note that we may be required to retain certain information when we have a legal obligation or legal basis to do so.

Disclosure of your personal information

Business transactions

If the company is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to different privacy policies.

Law

In certain circumstances, the Company may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

Other legal requirements

The Company may disclose your personal information in the good faith belief that such action is necessary to:

  1. Comply with legal obligations
  2. Protection and defense of the rights or property of the Company
  3. Preventing or investigating possible violations related to the service
  4. Protect the personal safety of service users or the public
  5. Protect yourself from legal liability

Security of your personal data

The security of your personal information is important to us, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 13 without verifying parental consent, we take steps to remove that information from our servers.

If we have to rely on consent as a legal basis for processing your data and your country requires parental consent, we may ask for your parent's consent before we collect and use that data.

Links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be redirected to that third-party website. We strongly encourage you to review the Privacy Policy of each website you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "Last Updated" date at the top of this Privacy Policy.

We advise you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us

If you have any questions about this Privacy Policy, you can contact us:

  1. By email: info@premium-zagreb.hr

Contact

Samoborska cesta 203, 10090 Zagreb
Mon - Fri 8:00 - 16:00
info@premium-zagreb.hr

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Premium doo / Samoborska cesta 203, Zagreb
Account at Privredna banka Zagreb dd, Račkoga 6, 10000 Zagreb
Account number: HR3123400091110058941
SWIFT code: PBZG HR 2X
VAT number: 99050636440
Director: Ante Bilokapić

We deliver

As an organized and socially responsible company, Premium has adopted the important and indispensable standards ISO 9001:2015 - quality management system and ISO 14001:2015 + AC:2009 environmental management system.
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